Unified Voice & Chat
Gain an edge by instantly connecting via WhatsApp, Voice APIs, Meta suites, and custom CRM channels.
More Than a CRM Platform
Kommo helps businesses manage sales pipelines and customer relationships. AELYST goes further by combining AI Agents, omnichannel messaging, CRM, automation, analytics, and customer operations into one intelligent platform.
Why Teams Are Shifting to AELYST
Beyond Standard Chat CRMs
- Unlike Kommo which focuses primarily on text-based messaging, AELYST integrates true multi-modal communication including native Voice APIs.
- Manage voice calls, WhatsApp, and social DMs in one truly unified workspace without switching tabs.
- Prevent missed opportunities with instant cross-channel fallback routing.
Autonomous AI, Not Just Bots
- Move past Kommo's rule-based visual flow builders. Our AI agents autonomously qualify leads and execute complex pipeline routing.
- Train your AI on unlimited documents and live website scraping for deep, context-aware conversations.
- Seamlessly hand off high-value prospects to human closers at the exact right moment.
Enterprise-Grade Deep Sync
- Don't get locked into a closed ecosystem. AELYST offers deep, two-way syncs with your preferred enterprise CRMs (Salesforce, HubSpot, etc.).
- Trigger advanced webhooks and task assignments instantly the moment a voice call or chat concludes.
- Scale your operations reliably with a platform built for high-volume enterprise traffic.
Engineered to Dominate Your Customer Lifecycle
Deploy the right engagement tools to eliminate friction, amplify conversions, and scale your operations without expanding your headcount.
Dynamic Journey Mapping
Pinpoint high-intent leads and construct tailored pipelines to drastically reduce drop-off rates.
Context-Aware Automation
Empower your bots with deep knowledge-base syncs, ensuring precise, brand-aligned answers 24/7.
Frictionless Lead Capture
Intercept prospects straight from social campaigns and qualify them instantly via intelligent routing.
Rapid Conversion Tools
Push interactive catalogs, manage bookings automatically, and finalize deals faster through direct calls.
Automated Loyalty Drives
Reactivate dormant users with smart promotional broadcasts and trigger-based satisfaction surveys.
Unshakeable Infrastructure
Say goodbye to crashed inboxes. Deliver uninterrupted service even during your most aggressive marketing spikes.
Deep System Connectivity
Create a single source of truth by integrating seamlessly with top-tier CRMs and database solutions.
Revenue-Driven Analytics
Translate raw engagement numbers into clear, strategic decisions with highly visual performance boards.
Upgrade Your Sales Pipeline:
AELYST vs Kommo
While Kommo is a great conversational CRM for basic chat sales, AELYST takes it to the enterprise level. Empower your team with native voice integrations, fully autonomous AI agents, and a truly unified ecosystem that goes beyond standard messaging.
Feature Focus
AELYST
Kommo
Core Integration & Capability
Official Meta Partnership
Unified Inbox (Chat & Native Voice)
Native Voice & Call Routing
Advanced Campaign Broadcasts
Conversational Sales & Pipeline
Visual Sales Pipeline
Dynamic Pipeline Automation
Fully autonomous AI lead routing & qualification.
Rule-based bot transitions.
Social Ad Triggers
Click-to-WA, Click-to-IG Direct, Click-to-Messenger
Click-to-WA, Click-to-Messenger
Intelligent Automation
Visual Workflow Builder
Analytics & Reporting
Comprehensive end-to-end journey tracking on all major tiers.
Advanced reporting restricted to higher-tier plans.
Next-Gen AI Enhancements
Autonomous AI Representatives
Contextual Draft Assistance
Smart Thread Summarization
Proprietary Knowledge Training
Web scraping & unlimited document sync
Basic OpenAI integration & prompt setups
Conversational Voice AI
Enterprise Reliability & Support
Implementation Assistance
Dedicated 30-day onboarding with tailored workshops.
Self-serve with standard guides.
Live Support Coverage
24/5 dedicated human experts, backed by 24/7 AI assistance.
Standard ticket-based support.
Direct Phone Support
Data Security & Privacy
Two-Factor Authentication
Sensitive Data Masking
Default masking for emails and phone numbers to protect privacy.
Global Compliance (GDPR)
Ecosystem Connectivity
External CRM Sync
Deep two-way sync with Salesforce, HubSpot, Zoho, dll.
Built-in CRM capabilities, but limited external deep syncs.
Call-Triggered Webhooks
Instantly update CRMs or assign tasks the moment a voice call concludes.