Aelyst Alternatives
Understand how Aelyst compares to other products out there, so you can find the best fit for you.
Detailed comparisons
Aelyst vs Others
Direct comparisons to other products people frequently migrate to Aelyst from.
Aelyst vs Trengo: Which Fits Your Business Best?
Compare features, pricing and support to see which platform fits an SEA business best.
Aelyst vs Wati: Which Omnichannel CRM Wins?
A side-by-side look at automation, WhatsApp capabilities and pricing.
Aelyst vs Sleekflow: AI Agents Compared
How the two AI-first platforms stack up on agents, channels and payments.
Aelyst Try Aelyst | SleekFlow | Wati | Trengo | |
|---|---|---|---|---|
| Omnichannel Capabilities | ||||
| Messaging | ||||
| Calls | Voice over Internet Protocol (VoIP) | Voice over Internet Protocol (VoIP) | ||
| Broadcasts | ||||
| Recognize & merge returning contacts across channels | ||||
| Customer Lifecycle Automation | ||||
| Customer lifecycle management | Lifecycle stages integrated with automations, AI Agents and reporting | Lifecycle stage updates via AI or workflow automation via Advanced Flow Builder | ||
| Automation workflows | Automate conversations | Automate conversations and processes at additional costs | ||
| Click-to-chat automation triggers | ||||
| Reports | Real-time dashboards with lifecycle and conversation reporting | Conversation and Campaign Analytics on all plans; Performance, Sales and Conversion Analytics gated to Premium and Enterprise | Limited | Limited |
| AI Features | ||||
| AI Agent | LLM-native agents — no flow builder required | Limited credits included, add credits at extra cost | Included in Premium plan and above | |
| AI-assisted message drafts | For additional fees | |||
| AI knowledge sources | Documents, web pages & files | Document uploads and web resources | Document uploads and web resources | |
| AI conversation summary | ||||
| AI voice message understanding | ||||
| Support & Stability | ||||
| Onboarding support | Done-for-you setup included | Group onboarding on all paid plans; 1:1 training and automation setup are paid add-ons | Add-on | Limited |
| Chat support availability | Direct founder-led support | Chat and email support for Pro plans and above; priority response via paid consultancy add-on (Mon–Fri, 9am–6pm APAC/EMEA/LATAM) | WhatsApp bot, difficult to reach a human agent | Only during office hours CET time |
| Support in Bahasa Indonesia | ||||
| Security | ||||
| Two-Factor Authentication (2FA) | ||||
| Contact info masking | Personally identifiable information masking on Enterprise only | Phone number only | ||
| Single Sign-On (SSO) | Google sign-in | |||
| GDPR compliant | ||||
| Integrations | ||||
| Xendit / QRIS payments from the inbox | ||||
| Google Sheets | ||||
| Webhook & API | ||||
| Make / Zapier | ||||
| Pricing | ||||
| Entry | See aelyst.ai/pricing | Free: $0/month 3 users 50 MACs 3 channels | Growth: $39/month 3 users 2 chatbot workflows 1,000 automated conversations | Boost: $347/month 10 users 6,000 conversations/year* *Conversations have a 7-day window |
| Mid-tier | See aelyst.ai/pricing | Pro AI: $199/month 3 users 3 channels 500 MACs (capped at 2,000) Standard AI Agent Unlimited AI usage | Pro: $79/month 5 users Unlimited chatbot workflows 2,000 automation triggers 250 AI responses | Pro: $579/month 20 users 18,000 conversations/year |
| Advanced | See aelyst.ai/pricing | Premium AI: $399/month 5 users 10 channels 1,000 MACs (up to 12,000) Advanced AI Agents Unlimited AI usage | Business: $199/month 5 users Unlimited chatbot workflows 5,000 automation triggers 1,000 AI responses | Enterprise: Custom pricing Custom users and conversations |
| Extra fees | — | $15/phone number per month | $25/1,000 automation triggers $30/1,000 AI support agent responses Additional users: $24/Pro, $59/Business | Conversation fees ($18 per additional 100 conversations) AI surcharge ($0.29 per conversation) |
Frequently asked questions
Is Aelyst a good fit for my business?
Aelyst is built for SMBs in Indonesia and Malaysia that run their sales and support over WhatsApp and social messaging. It's ideal if you want AI agents that answer customers automatically, one inbox for every channel, and payments (Xendit/QRIS) handled inside the conversation — without hiring a technical team to set it up.
Unlike enterprise-oriented platforms, Aelyst comes with done-for-you setup, so your AI agent, channels and workflows are configured for you.
How does Aelyst compare to SleekFlow, Wati and Trengo?
Each platform serves different needs:
- SleekFlow covers most messaging channels, but AI agent setup requires a separate paid, custom-quoted consultation — there's no self-serve path included.
- Wati focuses on WhatsApp and Instagram. It's easy to start with, but workflows are limited and AI credits are capped.
- Trengo supports many channels but its AI and automation are tied to usage credits, which gets expensive as you scale, and support runs on CET office hours.
- Aelyst is AI-first: LLM-native agents you configure in plain language (no flow builder required), trained on your documents and website, with WhatsApp-first features and local payments built in.
Which platform works best with WhatsApp?
If WhatsApp is your core channel, Aelyst is designed around it: AI agents that reply to chats and voice notes, broadcasts, scheduled messages and follow-ups, and QRIS/Xendit payment links sent and detected right in the conversation.
SleekFlow, Wati and Trengo also support WhatsApp, but payment collection typically happens outside the chat and AI capabilities are more limited or credit-capped.
Which platform has the best AI features?
All four platforms offer AI in some form, but the approach differs:
- Wati offers limited AI credits and workflows restricted to two channels.
- SleekFlow's AI agents require a paid consultation to set up.
- Trengo's AI is limited by credits with basic customization.
- Aelyst's AI agents are LLM-native — you describe how they should behave in plain language instead of building flows. They can be trained on your documents and web pages, understand voice messages, detect payment confirmations, and hand over to a human when needed.
Do I need technical skills to use Aelyst?
No. Aelyst is done-for-you: we set up your channels, AI agent and workflows during onboarding, and you manage everything afterwards in plain language. If you can use WhatsApp, you can use Aelyst.
What languages does Aelyst support?
Aelyst's AI agents converse in Bahasa Indonesia, English and other languages your customers use, and the app itself supports interface translation. Support is available in Bahasa Indonesia and English.
What are the best Aelyst alternatives?
Popular alternatives include SleekFlow, Wati, Trengo and respond.io. They're solid platforms — especially for larger teams with dedicated ops people to build and maintain flows.
Aelyst is the better fit if you want an AI agent working out of the box, WhatsApp-first features, Indonesian payment methods (QRIS/Xendit) inside the chat, and pricing built for SMBs rather than enterprises.