Automate customer surveys to hit 90%+ in CSAT scores
Send surveys customers can answer at their convenience for insights and improvements in customer satisfaction
Actionable feedback, right in your inbox
Skip the old-school emails and forms — get more survey responses over chat
Broadcast renewal reminders
Schedule automated reminders for individual customers to maintain or boost recurring revenue. Send bulk messages with special offers to incentivize early renewals or encourage membership upgrades.
Collect NPS scores
Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.
Analyze campaign results for improvements
Monitor the success of your renewal campaigns with relevant performance metrics. Identify areas for improvement and optimize strategies to boost retention rates.
Omnichannel customer conversation management with Aelyst
Everything you need to handle, automate and monetize conversations on any channel — in one team inbox
Every channel in one inbox
WhatsApp, Instagram, Facebook, LINE and more unified into a single conversation view, so your team sees the full customer story.
AI agents that work like your team
Set up for you, not by you — agents answer FAQs in Bahasa or English, qualify leads, recommend products and hand off to humans when it matters.
Broadcasts that bring buyers back
Send throttled, personalized WhatsApp broadcasts and follow-ups that turn one-off buyers into repeat customers.
Payments inside the chat
Create invoices and QRIS payments straight from the inbox — the AI even detects payment proof so orders never stall.
Workflows without the busywork
Automate routing, tagging, follow-ups and reminders with a visual workflow editor — or let us build them for you.
Insights you can act on
Lifecycle analytics, contact segmentation and conversation reports show where leads drop off and what drives revenue.
![70's Detailer Automates Bookings with AI Agents for an [80%] Conversion Rate](https://framerusercontent.com/images/tHghKfDSIfb0dLlQV2hAaksRMEE.jpeg?width=678&height=452)
