WhatsApp API for business: Cost, features & setup
Everything your team needs for high-volume WhatsApp chats, calls and collaboration — from CRM integrations and automation to deep analytics.
WhatsApp Business App vs API: Which is best for you?
WhatsApp API + existing CRM
Limited Native WhatsApp integration
No WhatsApp calls, video previews or voice note playback
Limited
Media files must be downloaded separately
Restricted to a single CRM
Limited Omnichannel messaging
WhatsApp API (AELYST)
Unlimited Potentials
Covers key WhatsApp features like calls and broadcasts
Advanced AI and automation
Media playback directly in inbox
Integrates seamlessly with multiple CRMs
Unlimited Omnichannel messaging
What to look for in a WhatsApp API solution
Omnichannel team inbox
No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.
WhatsApp Business Calling API
Don’t worry about losing voice calls when switching to WhatsApp API. This feature is available globally from select BSPs, including AELYST.
Customer lifecycle management
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
AI and automation
Create an AI Agent to handle FAQs or collect customer data. Then, auto-qualify and route leads to the right agents, automate follow-ups and more.
Lead generation and conversion
Capture leads from Meta ads, automate appointment bookings, share product info instantly with Meta Catalogs and more.
Customer lifecycle management
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
Customer retention at scale
Grow customer loyalty with targeted WhatsApp broadcasts for promotions, renewals, upgrades and CSAT surveys.
Data-driven insights
Track response times, Meta ad and broadcast performance, and conversions to turn insights into revenue.
Stability under high volumes
Never lose leads due to crashes or downtime. Unlike other providers, respond.io guarantees high platform reliability.
Migrate to the most powerful WhatsApp Business API solution in 3 steps
Migrate to the most powerful WhatsApp Business API solution in 3 steps
Purchase a WhatsApp number or sign up for a virtual number. You can also use an existing WhatsApp Business App number.*
Connect your number to your Meta business account.
Connect your new WhatsApp API account to respond.io and start chatting with customers.
Migrate WhatsApp API from another BSP to AELYST
Create a AELYST account.
Follow the step by step WhatsApp connection guide or reach out to us for full migration assistance.
Keep your display name, green tick, previously approved message template and more.
Use cases
How businesses like yours use WhatsApp API on AELYST
Marketing
Sales
Customer service
Attract leads with QR codes, chat links and website widgets
Run click-to-WhatsApp ads on Facebook and Instagram
Sync contact details into your CRM for easy segmentation
Send broadcasts, push notifications and catalogs to re-engage leads
Frequently asked questions
Are WhatsApp fees included in the AELYST subscription?
What is a Monthly Active Contact?
What if I reach my Monthly Active Contact limit?
How much do AI Agents cost on AELYST?
How does the free trial work?
What payment forms do you accept?
Can I upgrade or cancel my plan at any time?
Are volume discounts available?
How does AELYST protect my data?
Real success stories from customers
