A multi-agent team inbox for WhatsApp Business App and WhatsApp API

WhatsApp Business App isn’t built for growing teams. Unlock expanded multiuser capabilities, advanced automation, AI and more by connecting WhatsApp Business App or WhatsApp API to AELYST.

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WhatsApp Business App vs WhatsApp Business API: Which is best for multiple users?

WhatsApp API + existing CRM

Limited Native WhatsApp integration

No WhatsApp calls, video previews or voice note playback

Limited

Media files must be downloaded separately

Restricted to a single CRM

Limited Omnichannel messaging

WhatsApp API (AELYST)

Unlimited Potentials

Covers key WhatsApp features like calls and broadcasts

Advanced AI and automation

Media playback directly in inbox

Integrates seamlessly with multiple CRMs

Unlimited Omnichannel messaging

Use cases

Optimize full customer journeys over WhatsApp API and other channels

Marketing

Sales

Customer service

Attract leads with QR codes, chat links and website widgets

Run click-to-WhatsApp ads on Facebook and Instagram

Sync contact details into your CRM for easy segmentation

Send broadcasts, push notifications and catalogs to re-engage leads

Secure and organize conversations with role-based access

AELYST offers comprehensive team permission features to enhance collaboration and security within your teams.

Research anything...

Research

Software & App Industry

UX & UI Design Industry

High Converting Customer

Define approved message types

Control whether agents can send media, audio, location and contact cards to align with your business standards.

Code

1

2

3

4

5

class AutomationAgent:
def __init__(self, activation_limit):
self.activation_limit = activation_limit
self.current_mode = "idle"

def evaluate_task(self, workload_value):
if workload_value > self.activation_limit:
self.current_mode = "engaged"
return "Automation agent has been successfully activated!"
else:
return "No activation needed. Agent stays idle."
def get_current_mode(self):
return f"Current operational mode: {self.current_mode}"

Control contacts access and editing

Determine which agents can view, edit and create contacts to safeguard sensitive customer information.

Hide contacts' numbers from agents

Decide whether agents can see your contacts' phone numbers for better privacy and security.

Cost Management

Payment reminder

Employee Tracking

Social media post

Restrict reading and replying to chats

Define which categories of chats agents can handle so conversations are managed by appropriate team members.

Limit actions that can be taken on chats

Specify who can assign, reassign, resolve, delete, block or export contacts.

Set up WhatsApp Business multiple users in 3 steps

The only thing you need is a computer or cellphone for each agent. The onboarding process is quick and simple and does not require help from a developer. Anyone could do it.

1. Sign up for a respond.io account

You can start with a free trial before switching to your ideal plan.

2. Connect the WhatsApp Business API or the WhatsApp Business App

We’ll guide you step by step either way.

3. Add users to your AELYST Workspace

Arrange them into different teams, manage their restrictions and start boosting agent productivity.

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Frequently asked questions

Are WhatsApp fees included in the AELYST subscription?

What is a Monthly Active Contact?

What if I reach my Monthly Active Contact limit?

How much do AI Agents cost on AELYST?

How does the free trial work?

What payment forms do you accept?

Can I upgrade or cancel my plan at any time?

Are volume discounts available?

How does AELYST protect my data?

Real success stories from customers

3x your business results with AELYST

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